Date and Time:
Thursday Jul 14, 2022
8:30 AM - 1:30 PM MST
Location:
Arizona Western College AWC Community Center
Fees/Admission:
$50.00 per person includes lunch
Website:
http://www.parkeraz.org
Contact Information
Melissa or Lillian 928-669-2174
Send Email: info@parkeraz.org
Description:
Giving Exceptional Customer Service taught by Associate Dean Kathy Ocampo
Course Competencies:
- Actively listen to customers
- Remain calm and professional
- Ensure customers feel heard
- Minimizing misunderstandings
- Encourage open communication
- Collaborative problem solving
- Role play opportunities
Original source can be found here.
Alerts Sign-up